Privacy Policy.

Effective Date: 15/07/2025
Last Updated: 13/08/2025

County Contract Flooring (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in line with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect:

a. Information you give us

  • Name

  • Business name (if applicable)

  • Email address

  • Phone number

  • Billing or site address

  • Project details or enquiries

b. Information we collect automatically

  • IP address

  • Browser type and version

  • Pages visited on our website

  • Time and date of your visit

c. Information from third parties

  • References or project details passed to us by suppliers, contractors, or architects (only where relevant to your project).

2. Lawful Basis for Processing

Under the UK GDPR, we process your personal data on the following lawful bases:

  • Contract – to provide our products and services to you.

  • Legal obligation – to meet legal and tax requirements.

  • Legitimate interests – to run and improve our business.

  • Consent – for marketing communications (you can withdraw at any time).

3. How We Use Your Information

We use your information to:

  • Provide quotes and respond to enquiries.

  • Manage projects and deliver our services.

  • Send invoices, receipts, and payment reminders.

  • Keep records for legal and tax purposes.

  • Improve our services and website.

  • Send marketing (only if you’ve given permission).

4. Sharing Your Information

We do not sell your data.
We may share it with:

  • Subcontractors or suppliers working on your project.

  • Professional advisers (e.g., accountants, solicitors).

  • Payment service providers (for billing).

  • Government bodies or regulators where required by law.

5. How We Store & Protect Your Data

  • We store data securely in the UK (or in the EEA with equivalent protection).

  • We use industry-standard security measures to prevent loss, misuse, or unauthorised access.

  • We only keep your data for as long as necessary to fulfil our purposes and meet legal obligations.

6. Your Data Protection Rights

You have the right to:

  • Access a copy of your personal data.

  • Have incorrect data corrected.

  • Request your data be deleted.

  • Restrict or object to certain processing.

  • Request your data be transferred to another provider.

  • Withdraw consent for marketing at any time.

You can exercise these rights by contacting us:
enquiries@countycontractflooring.com

7. Cookies

Our website uses cookies to improve your browsing experience and understand site usage.
You can disable cookies in your browser settings, though some site features may not work properly.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

13. Contact Us

If you have any questions or requests regarding this Privacy Policy, you can contact us at:

County Contract Flooring
Email: enquiries@countycontractflooring.com
Phone: 01905 774200
Address: County Contract Flooring, 2 Wassage Court, Droitwich, WR9 0NX